In October 2015, Cabinet agreed to move from
the grant based Strategic Partnership Programme to an outcomes
based commissioning approach. The commissioning approach (linked
with an outcomes based focus) ensures that we get better results
for residents and more value for money. It has also enabled us to
better target resources where they are needed most.
Using this new approach, the Shopmobility Service was tendered with
a focus on four key outcomes for residents with restricted
mobility:
• Improving access and helping people feel less
isolated.
• Improving quality of life & mental health, with fewer
trips and falls
• Increasing awareness of the Shopmobility service to attract
new customers
• Receiving a good level of customer service, including
training before first use
Decision type: Non-key
Decision status: Recommendations Approved
Notice of proposed decision first published: 22/11/2017
Decision due: 22 Nov 2017 by Assistant Director - Performance, People and Innovation
Contact: Robert Smyth, Assistant Director - Performance, People and Innovation Email: robert.smyth@dacorum.gov.uk.