Decision details

Customer Charter Update

Decision Maker: Cabinet

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: Yes

Decision:

Cabinet approved the Customer Charter and its launch externally with customers, in line with National Customer Service Week, in October 2024.

Publication date: 11/09/2024

Date of decision: 10/09/2024

Decided at meeting: 10/09/2024 - Cabinet

Effective from: 19/09/2024

Accompanying Documents: