Decision details

Approval to award 2 year extension for InForm, Housing Support Software.

Decision Maker: Assistant Director - Housing Operations and Safe Communities

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: No


InForm is a case management system used by Supported Housing, Welfare and Sustainment and Safeguarding. The system enables the teams to effectively manage cases, some of which are high risk in terms of vulnerability.
This contract was originally tendered in 2018 for an initial period of 5 years with the option to extend for a further 2 years. The contract was awarded to Homeless Link with a start date in February 2019.


The current contract is due to expire and we wish to exercise the 2 year extension included within the contract.

Alternative options considered:

Option 1 -
Option 2 -
Option 3 -

Publication date: 20/05/2024

Date of decision: 29/04/2024

Accompanying Documents: