Decision Maker: Cabinet
Decision status: Recommendations Approved
Is Key decision?: No
Is subject to call in?: Yes
1. Cabinet agreed the proposed Complaints Policy as described in this report and annexed as appendix 1.
2. Cabinet delegated authority to the Strategic Director (People and Transformation) to make any further changes to the policy following feedback from the Overview and Scrutiny Committees.
Publication date: 17/11/2022
Date of decision: 15/11/2022
Decided at meeting: 15/11/2022 - Cabinet
Effective from: 25/11/2022